Having Problems Using Zion Builder?
If you are experiencing problems using Zion Builder, please try to follow these steps: Make sure your server’s PHP version is above 5.4, the ideal is above 7.0. Make sure you are using the last versions of Zion Builder, WordPress & your theme. Deactivate all your plugins besides Zion Builder, and gradually activate your plugins one by one, until […]
Incorrectly positioned element after dragging
We encourage you to use the Tree view panel where dragging elements is much more precise. Sometimes in a large page structure, there might be a problem while dragging and dropping. We try our best to improve the current drag and drop system.
Edit with Zion Builder button doesn’t appear
You want to edit a page or post with Zion Builder and the button to edit the page doesn’t appear. Check in the Admin panel -> Allowed Post types for allowed post types. If the allowed post types are checked and the button still doesn’t appear, please open a ticket to our support team.
My license key doesn’t work, what can I do?
If your license key doesn’t work or is not valid, please try to contact Zion Builder team quickly via messenger through the official website. In general, the most common cases when the license is not valid or you have not received it, it’s because was not generated from our side. The exception when the license […]
I can’t change the text color
This usually happens because you have changed the color with the WordPress editor. If you change the color from here, then any color changes in the “styling” tab will not apply to your text. The best practice would be to use only the styles from the styling tab. Use the WordPress editor only when you […]
